The COVID-19 pandemic initially forced millions of people to shift from office-based environments to home working, leaving many businesses scrambling to manage complex new workflows and the sudden demand for increased IT resources.
Now that the UK is over nine months into its own battle with COVID-19, and halfway through its second national lockdown, business concerns pertaining to IT and technology is no longer about installing the right hardware and software, but about creating a long-term digital and modern workplace, which effectively sustains an ambient and efficient company culture.
Due to the sudden switch to remote working, all the way back in March, employers soon had to understand the profound impact remote working had on those employees, many of whom had never worked from home before for such a great length of time. To make things worse, most companies had never experienced significant proportions of the workforce operating without critical daily meetings, check-ins, and in-person exchange of information....