Fixflo – Our Startup of the Week

Elevator Pitch Tue 8 Oct 2013

James Goldburn
Editorial Assistant

Meet Rajeev Nayyar from Fixflo – Our Startup of the Week

Every week we’ll publish a 30 second pitch from 12 leading startups from across London. In this series we took the founders to the River Thames, aboard Canary Wharf’s speedboat for the most exciting pitch of their lives.

Broken homes

Living in a rented property and having items break can be a nightmare to get repaired. Calling the landlord, liaising with the property managers and keeping everyone up to date is never easy.

But property lawyer, landlord and renter Rajeev Nayyar has come up with a solution – Fixflo allows the simple reporting of problems, it keeps everyone in the loop and offers a knowledge base for tenants.

Rajeev found repairs are the most common point of friction between agents and tenants and the poor flow of information exacerbates this.

If it’s broke, fix it

Fixflo attempts to make the system of reporting problems as easy as possible.

Using a simple picture based system, tenants can record issues and give detailed information on the problem at hand.

Two thirds of Fixflo users reported that the system was better than emailing and 80% said it was easy to use.

1.5 million people don’t speak English in the UK. Fixflo combat this by offering 40 different languages using human translators for tenants and agents to truly understand problems.

Expanding out

Managing Director Rajeev told us the company are signing one new agent every day:

We’re attracting everyone from major real estate players to individual high street estate agents and have even signed up a block management company and care home provider.

Agencies pay a subscription to use the service, while tenants get it for free. It also offers an education system on how to fix simple repairs through to tenants legal rights and responsibilities.

Moving base

The company is currently self funded, is already used by ‘hundreds of branches’ and is in talks with VCs for funding next year.

By the end of this year, the company will have opened up in Germany and Denmark and aim to start in South Africa within the next two months.

“Our plan is to set up here, do it well and then move on. Denmark and Germany have a high rate of renters and a similar legal structure to the UK making it easier to integrate our systems.”